Women in Tech: Introducing Milly Holmes
Introduction
Originally from Derby, Milly Holmes' career began in supply chain management technology where she specialised in customer success. Since joining Universal Music, she now helps to manage the global support process for Universal Production Music. Milly is also a musician and producer, who spends her free time performing original music with her band.
1. How would you describe your experience as a woman working in tech?
“Not without its challenges but all round very positive. I’m glad it’s something I chose to do and I’ve met some really inspiring people along the way.”
2. What inspired you to pursue a career in tech, particularly within the music industry?
“After finishing a music technology course at college, I considered my career options but wasn’t sure exactly what type of role I wanted to pursue. During lockdown, I was furloughed from my job and spent a lot of time producing music at home. I realised, in doing so, that I was doing a lot of problem solving and enjoying it. The dots joined together and helping others solve technical problems seemed like a perfect blend of the skills I’d picked up from my customer-facing roles and a lifelong interest in tech. I’ve always been a musician and particularly love the crossover of music and technology so joining this team was a dream come true.”
3. What advice would you give to someone looking to break into the tech industry?
“Go for an entry-level role or apprenticeship, ask lots of questions and get involved! Mistakes are a part of the learning process, so take them in your stride and keep going. Particularly in a support analyst role, taking on requests that are out of your comfort zone and enlisting the help of a colleague is a surefire way to level up your business and technical knowledge.”
4. How have you found launching the new websites globally and what do you think are the most exciting improvements?
“Launching the new site has been a tremendous amount of work but it’s so exciting to see it come to fruition. Our team spent a lot of time working to improve various aspects such as the user experience when creating playlists and pitches. The new site is significantly faster and easier to use. It’s rewarding to see the positive feedback from our clients.”
5. What would you like to see more or less of in the future for women working in tech?
"It's not tech specific but I think one of the biggest challenges for women in the workplace is the effect that reproductive health has on our daily lives. Things like maternity, menopause and the menstrual cycle are always going to impact the way we work. I think it’s important for any workplace to acknowledge that and do what they can to support those who need it. It's great to work for a company which works to raise awareness about these topics and supports women through community groups, flexible working options and care packages. Globally, I would love to see more of this across all workplaces."
